Cellular Telephone Rentals Costa Rica

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  Have a question, need help in making your decision on renting a cellular phone in Costa Rica? Email us or call us.
 
   
 
 
Customer Support

For  a  Lost or Stolen Cellular Phone, SIM or Data Card we ask that you call us at 8845 4427 immediately and leave a message if not answered, stating your cell phone number.

Although seldom does a problem occur with our rental phones and the service, they do sometimes occur and we are there to help.

For any other problems, please call us at
2290 7534  (Office) or 8845 4427  (Cell Phone) or email us at: support@cellulartelephonerentals.com

Our policy is to immediately contact the local telephone company to cut the service to avoid international calls and attempt to recover the lost or stolen equipment, if at all possible, though rarely this occurs.

Lost or stolen cellular phones, SIM cards and Data Cards are subject to charges for the replacement of the equipment and any and all international calls made up to the time the equipment is reported lost or stolen to us.




Problems With Your Cellular Phone, SIM Card or Data Card

Rarely a problem occurs, but they do and we are there to help.

In most of the cases it is a simple thing, usually user error - not dialing the right prefix, inserting the GSM, 3G or Data card incorrectly into the unit, or changing the settings. In those cases, we can usually correct the problem by phone.

Water and sand usually are a problem, so try to shield the equipment from either. Drying out or removing the sand from the phone or sim card or data card usually solves the problem, but not in all cases.

In that case or other serious problems, our policy is to simply replace the cell phone, SIM or Data card and with the same phone number when possible.

No questions or hassles. Period.

 
 


 

 

 


 

Cellular Telephone Rentals - San José, Costa Rica - 800 769 7137  Tel: (506) 2290 7534  / (506) 8845 4427   Fax: (506) 2232 6337   Email: info@cellularteleponerentals.com

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